Configure payout rules, reward types, and issuance.
The Rewards category covers how incentives are configured and issued inside Referral Factory. It helps you decide what referrers or invited friends should earn, when they should earn it, and how reward rules should match your customer acquisition economics.
Use this section to set up reward values, limits, payout timing, and reward integrations. A good reward setup should motivate sharing without creating unnecessary cost, fraud risk, or manual admin for your team.
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You can structure rewards around the incentive that fits your business, such as cash, vouchers, account credit, discounts, or manually issued benefits. Available fulfillment options depend on your plan and connected reward tools.
Rewards should usually be issued after the referred lead has met your qualification rule. This keeps the program fair and helps avoid paying for leads that never became customers or did not meet your success criteria.
Yes. Reward limits are useful when you want to control budget, prevent abuse, or run a time-boxed campaign. Make the limit clear in your campaign copy so referrers understand how the program works.
Start with your customer value, current cost per lead, and conversion rate. The reward should be meaningful enough to motivate sharing while staying lower than what you can profitably spend to acquire a qualified customer.
A reward is typically triggered when a lead is marked as Qualified.
All rewards in your campaign are tracked in the Rewards section, which you can access from the left-hand sidebar.
Reward notifications are email alerts sent to referrers (or leads, in a double-sided reward setup) when a reward is issued.
Rewards are configured at the campaign level from the Rewards page in the left sidebar.
PayPal allows you to issue cash payouts directly to your referrers or leads via their PayPal account. Here's how to set it up.
This is expected behaviour. By default, rewards in Referral Factory do not issue automatically.
If your Tremendous account is connected but the campaign you created isn't appearing in the dropdown when setting up a reward, try the following:
Referral Factory does not support direct bank transfers or cash deposits into someone's personal bank account.
Yes — you can set a maximum number of rewards per referrer during reward creation. This prevents any single person from earning unlimited rewards.
Referral Factory does not currently have a way to access to purchase details.
Rewards are configured from the Rewards page in the left sidebar.
Manual reward issuance is done from the Rewards page, in the Due Rewards tab.
If a reward shows as failed or simply hasn’t been sent after a referral qualified, work through the checks below in order.
Referral codes let you track referrals when a link is not the best handoff, and can also be used with Stripe checkout when you want code redemption and coupon discounts in one flow.
How to log into your Referral Factory dashboard using a password, magic link, Google, or SSO — and how to reset your password if you've forgotten it.
What works and what doesn't when it comes to UTM parameters, Google Analytics, Facebook Pixel, and other tracking tools on your referral pages.
How referrers sign up, log in, and use the branded referrer portal to find their referral link and track their referrals.
