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Rewards
Configure payout rules, reward types, and issuance.
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Quick answers in this topic
A reward is typically triggered when a lead is marked as Qualified.
All rewards in your campaign are tracked in the Rewards section, which you can access from the left-hand sidebar.
Reward notifications are email alerts sent to referrers (or leads, in a double-sided reward setup) when a reward is issued.
Rewards are configured at the campaign level from the Rewards page in the left sidebar.
PayPal allows you to issue cash payouts directly to your referrers or leads via their PayPal account. Here's how to set it up.
This is expected behaviour. By default, rewards in Referral Factory do not issue automatically.
If your Tremendous account is connected but the campaign you created isn't appearing in the dropdown when setting up a reward, try the following:
Referral Factory does not support direct bank transfers or cash deposits into someone's personal bank account.
Yes — you can set a maximum number of rewards per referrer during reward creation. This prevents any single person from earning unlimited rewards.
Referral Factory does not currently have a way to access to purchase details.
Additional reference
Rewards are configured from the Rewards page in the left sidebar.
Manual reward issuance is done from the Rewards page, in the Due Rewards tab.
If a reward shows as failed or simply hasn’t been sent after a referral qualified, work through the checks below in order.
Across the help hub
How to log into your Referral Factory dashboard using a password, magic link, Google, or SSO — and how to reset your password if you've forgotten it.
What works and what doesn't when it comes to UTM parameters, Google Analytics, Facebook Pixel, and other tracking tools on your referral pages.
How referrers sign up, log in, and use the branded referrer portal to find their referral link and track their referrals.
How Referral Factory handles duplicate leads within a campaign — including what happens when two referrers try to refer the same person.