Referrers

Sometimes referrers want to refer someone who isn’t going to sign up themselves — for example, a trade customer who wants to pass on a friend’s contact.

Within a single campaign, each referrer has exactly one unique referral link. This is by design — it keeps attribution clean and prevents split-tracking issues.

Use the search bar at the top of the Referrers table. You can search by name or email address and the table will filter in real time.

No — referrers cannot be moved between campaigns directly.

Referral Factory uses email address as the unique identifier for referrers within a campaign.

If your customer data lives in Stripe, you can sync those contacts directly into your campaign as referrers — no CSV export needed.

You can add individual referrers to your campaign directly from the Referrers tab without needing a CSV or integration.

To remove a referrer from your campaign, locate them in the Referrers tab and click the ⋯ menu (three dots) on their row. Select Delete Referrer.

A guide covering What is a Referral Link? in Referrers.

Referral links are generated automatically the moment a referrer is added to your campaign. You do not need to create them manually.

How to log into your Referral Factory dashboard using a password, magic link, Google, or SSO — and how to reset your password if you've forgotten it.

What works and what doesn't when it comes to UTM parameters, Google Analytics, Facebook Pixel, and other tracking tools on your referral pages.

How referrers sign up, log in, and use the branded referrer portal to find their referral link and track their referrals.

How Referral Factory handles duplicate leads within a campaign — including what happens when two referrers try to refer the same person.