Who counts as a referrer in Referral Factory?
A referrer is anyone who joins your campaign and shares a referral link, code, portal, or invitation path. They are the person recommending your business to a friend, customer, colleague, or lead.
Learn how people become referrers, receive their unique referral link or code, and track the people they refer. Find help with importing referrers, managing their details, and giving them access to the Branded Referrer Portal.
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Yes. A referrer can use the Branded Referrer Portal to access the referral asset configured for your campaign, see referral activity, and review qualification and reward information in one place.
Referrers cannot be transferred directly. Add the same person to the new campaign and keep the original record for its history.
Yes. You can proactively add people who already use your business as Referrers through a CSV upload, CRM Sync, an automation from another app, the API, or another supported integration.
Add customers as Referrers and Referral Factory automatically creates a unique Referral Link for each person.
Use the Referrers area to find, add, edit, export and review the people participating in a campaign.
Add one person directly to a campaign and Referral Factory will create their unique Referral Link automatically.
Upload a customer list into a campaign when you want to add existing people as Referrers and create their campaign referral information in one controlled batch.
A Referral Link is a unique URL generated for each Referrer in a campaign. Referrers share this link with friends, customers, or colleagues, and Referral Factory uses it to identify who generated each new Lead.
A referrer is anyone who joins your campaign and shares a referral link, code, portal, or invitation path. They are the person recommending your business to a friend, customer, colleague, or lead.
Yes. You can add referrers through campaign signup, manual entry, CSV upload, sync options, or supported integrations depending on your setup. This is useful when you already have a customer or partner list ready to invite.
Yes, a person can participate in different campaigns if your program structure requires it. Keep campaign naming and segmentation clear so reporting, rewards, and communication stay easy to understand.
Referrers can access their portal through the link or email flow connected to your campaign. The portal gives them a place to find their referral link, share options, and campaign information.
Referral codes let you track referrals when a link is not the best handoff, and can also be used with Stripe checkout when you want code redemption and coupon discounts in one flow.
If your customer data lives in Stripe, you can sync those contacts directly into your campaign as referrers — no CSV export needed.