Can Referral Factory send automated and one-time emails?
Yes. Automated emails respond to events in the referral journey, while Email blasts let you contact a selected audience when you choose.
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9 articles in this topic
Emails
Learn how to set up the emails Referral Factory sends to referrers and referred leads throughout your campaign. Customize automated notifications, reward emails, email branding, sending settings, and once-off email campaigns.
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Best first reads for this topic
Emails•Guide
Can I Send Emails Using Referral Factory?
Send automated campaign emails and one-time Email blasts to referrers and leads directly from Referral Factory.
3 min read
Emails•Guide
What Referral Program Emails Does Referral Factory Send?
Understand the automated emails Referral Factory can send to referrers and leads throughout the referral journey.
6 min read
Emails•Guide
Referral Program Email Templates: What Emails Should Your Referral Program Have?
Use practical referral email examples for welcome messages, referral milestones, rewards and reminders.
12 min read
Emails•Guide
How Can I Send an Email to a Specific Group of Referrers or Leads?
Create an Email blast, choose referrers or leads, and use a saved or filtered Audience to control who receives it.
3 min read
Emails•Guide
How Can I Set Up Email Sending in My Account?
Choose Referral Factory email delivery, a verified business domain or your own SMTP mail server, then test the setup.
3 min read
Emails•Guide
How Do I Set Up Email Notifications and Reminders?
Choose, customise and enable the automated emails and reminders used in your referral campaign.
3 min read
Emails•Guide
How Can I Send Referral Program Emails From My Own Domain?
Verify a business sending domain or connect an Enterprise SMTP mail server so campaign emails use your preferred sender address.
7 min read
Emails•Guide
Can Referral Factory Send Me an Email Every Time I Get a New Referral?
Turn on account notifications to receive an email whenever a new lead joins one of your campaigns.
3 min read
Emails•Guide
What's the Difference Between a Referral Link Domain and an Email Sending Domain?
Understand which domain controls referral links and which domain controls the sender address used for campaign emails.
3 min read
Category FAQ
Common questions about Emails
Can campaign emails come from my business domain?
Yes. Connect and verify your business domain from Emails → Sending settings, or connect an Enterprise SMTP mail server.
Where do I manage email sending settings?
Open a campaign, select Emails, then Sending settings. Connect your domain opens Organisation → Mail Configuration.
Should I test emails before launching?
Yes. Send test emails and run through the full referral journey so each recipient receives the right message at the right time.