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Campaign Settings

Learn how to configure and manage the settings that control how your referral campaign works. Find help with campaign details, branding, forms, pages, languages, domains, and other campaign-level settings.

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Category FAQ

Common questions about Campaign Settings

What campaign settings should I review before launch?

Review the campaign name, branding, referral page copy, language, domain, form fields, email behavior, qualification rule, reward settings, and any integration settings. These choices define the live customer experience.

Can I set up a referral campaign in multiple languages?

Yes, Referral Factory supports multilingual campaign setup options. Use clear translations for reward copy, form labels, and instructions so referrers and invited friends understand the program in their preferred language.

Can I use a custom domain for my referral program?

Yes, custom domains can be used when you want the referral experience to sit closer to your own brand. Make sure DNS and campaign links are tested before you promote the program broadly.

Should I change settings after a campaign is live?

You can, but review the impact first. Changes to qualification, rewards, forms, domains, or emails can affect active referrers and leads, so document what changed and test the campaign after updating it.