Leads

While leads typically enter your campaign through referral links, you can also add them manually or via CSV import.

How Referral Factory handles duplicate leads within a campaign — including what happens when two referrers try to refer the same person.

Yes — and this is actually a common and desirable scenario.

All leads start as Pending when they first submit their details through a referral link. This is the default state — it does not mean anything is wrong.

Referral Factory uses email address as the unique identifier for leads within a campaign.

The primary way leads enter a Referral Factory campaign is through a referral link shared by a referrer.

How to log into your Referral Factory dashboard using a password, magic link, Google, or SSO — and how to reset your password if you've forgotten it.

What works and what doesn't when it comes to UTM parameters, Google Analytics, Facebook Pixel, and other tracking tools on your referral pages.

How referrers sign up, log in, and use the branded referrer portal to find their referral link and track their referrals.

How Referral Factory handles duplicate leads within a campaign — including what happens when two referrers try to refer the same person.