For testing and first launches
Starter
$76/month
$912 billed yearly
Capacity
950 users
1 campaign
- Get live with one active program
- Core rewards, tracking, and fraud alerts included
- Best fit for validating your first referral channel
Pricing
Flexible pricing that scales as you grow
All plans include deep integrations with many CRMs and Stripe. Try for free for 15 days. If you are comparing referral program software, this page shows how the plans map to the depth of tracking, rewards, and control you need. No credit card required.
15-day trial
Builder + rewards included
Security stays visible
Pricing plans
Choose the operating model that fits the stage you are in now.
Every plan includes the same core product direction: builder, referral tracking, rewards, and integrations. Higher tiers add the control layers teams need when referral becomes a real operating channel.
For teams scaling up
Basic
$160/month
$1920 billed yearly
Capacity
20 000 users
Unlimited
- Unlimited campaigns with deeper support
- Referral analytics and video-call guidance
- Built for teams running repeatable growth plays
For established companies
Pro
$320/month
$3840 billed yearly
Capacity
40 000 users
Unlimited
- White-label experiences and your own domain
- SSO, verification, and operational guardrails
- Best fit when referral is part of revenue operations
For large-scale rollout and governance
Enterprise
Deploy with enterprise controls, invoicing, hosting flexibility, and a model built for procurement.
Invoice billing and data-hosting options
Upload your own HTML and support enterprise review
For teams with security, legal, and rollout complexity
Capacity
Custom
Structured around procurement, security review, rollout scope, and hosting needs.
100 000+ users
Unlimited
For Startups & Small Businesses
Qualifying startups and small businesses can apply for 50% off while they prove out the channel and launch their first live referral system.
Included across plans
What you are actually buying into.
The product direction stays consistent across tiers. The upgrades are about scale, control, support, and governance, not access to a completely different platform.
Referral program builder
Use our AI powered builder to create a referral program. Page editors / upload HTML
Widgets, pop ups, embeds.
Install pop ups and widgets on your website. These can work for logged out, and logged in users.
Out of the box tracking
Send new referrals into your workflows. Automated conversion tracking.
Integrations and automations
Connect to HubSpot, Stripe, Intercom, Salesforce, Zoho, Pipedrive, Zapier and more.
200+ types of rewards
200+ gift cards in multiple currencies. Cash payouts. Custom rewards for swag, tokens, discounts, coupons.
Fraud alerts
Track users that sign up from the same IP, or using suspect emails. Don’t issue rewards for fake referrals.
Compare plans
See where the control layers change.
Start with the same core platform, then add teammates, white-label, SSO, hosting, and enterprise procurement controls as the channel matures.
| Capability | Starter | Basic | Pro | Enterprise |
|---|---|---|---|---|
Users A user is anyone who joins your campaign, this could be a person referring or a person invited. | 950 | 20 000 | 40 000 | 100 000+ |
Campaigns | 1 | Unlimited | Unlimited | Unlimited |
Fraud Alerts | ||||
Referral Analytics | ||||
ReCaptcha verification | ||||
Secure Account With 2FA | ||||
Teammate Access | ||||
Video Call Support | ||||
PayPal Payout Pay your affiliates in cash by connecting your PayPal account to Referral Factory. | ||||
User Verification | ||||
100% White Label Remove all Referral Factory branding from pages, emails and widgets. This means your competitors and users won't know you're using Referral Factory. | ||||
Add Your Own Domain | ||||
Secure Account With SSO | ||||
Enable SSO | ||||
Set up your own server and database. This means Referral Factory does not see or host any of your user data, only you do. One day setup. Limited coding required. | ||||
Pay By Invoice | ||||
Upload Your Own HTML |
Compliance
Built for teams that need trust to clear procurement.
Referral Factory is already used by teams that care about security posture, controlled rollout, and data handling, not just launch speed.
SOC 2 Type II
ISO 27001
Commercial fit
Need help choosing the right tier?
If you already know the rollout requirements, we can point you to the right plan quickly. If not, book a call and we will map it with you.
A first live program with a clean launch path
A branded rollout with your own domain and no platform branding
Enterprise buying motions with security, invoicing, and hosting requirements
FAQ
Questions teams usually ask before they commit.
How many free trial days do you get with Referral Factory?+
You’ll get 15 days to try Referral Factory for free. That's enough time to fully test our referral program software from end to end.
Will my card be auto-charged at the end of my trial?+
Yes, unless you cancel your account before the trial ends, your card will be charged. This is designed to make sure the customers who want to stay have no interruptions in their campaigns. If you want to avoid this auto-charge, you need to cancel your account BEFORE your trial expires. You can do this either by navigating to your billing page inside our referral software and hitting cancel, or by messaging us through the chat widget to request your account be cancelled.
Can I cancel at any time?+
Yes, there are no forced long term commitments with Referral Factory! You can sign up, start a subscription, and cancel at anytime if you’re not happy with the referral program software we provide. Once you cancel your account, there will be NO future charges.
Why do you need a credit card to unlock a full-trial?+
A credit card is required because your referral program might go live during your trial, and we want to make sure the users participating in your campaign experience no down time if your trial ends before you’ve had time to add your card.
Which is the best Referral Factory plan for large corporations? +
Referral Factory offers an enterprise plan starting at $1000 (you get 20% off if you purchase annually). This plan includes our full suite of referral marketing tools plus SSO, host your own data on prem or in the cloud, upload your own html pages and emails, pay by invoice, and a dedicated account manager. Referral programs offer large organizations an interesting way to turn your customers into ambassadors for your brand.
Can you purchase more users on Referral Factory? +
Yes, you can purchase batches of 100 000 users for $100. Our pricing is designed to scale as you grow, giving you the power to scale to millions of users as your community or organization grows.
If I purchase annually, can I get a refund after a few months?+
We do not issue refunds on annual plans. We advise that you start with a monthly plan until you’re confident you’re ready to make a long term commitment. You can always upgrade to annual to get the 20% saving once you’re sure that Referral Factory is the referral program software for you.
What time zones does Referral Factory offer customer support?+
We offer support 18 hours a day in English, Spanish, and Portuguese. Our team of referral software experts can help you navigate the platform and answer any questions you have. You will find a chat widget in the platform, buttons to load support tickets, as well as the option to book video support calls if you’re on the Basic plan or above.
Can I speak to a sales rep to advise me on the best plan for me?+
You sure can! Visit our demo booking page to schedule your own demo.
Still deciding
Want us to point you at the right plan without a long sales cycle?
We can recommend the right tier from your launch scope, participant count, branding needs, and integration requirements in one call.