Where do I manage my Referral Factory subscription?
Click your name in the bottom-left corner and select Billing to view the current plan, payment method, billing cycle and invoices.
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Billing
Find answers about Referral Factory plans, pricing, billing, invoices, upgrades, and account limits. Learn what’s included in each plan and how to manage changes to your subscription.
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Best first reads for this topic
Billing•Guide
Where Do I Manage Billing, Payment Details and Invoices in Referral Factory?
Manage your plan, billing cycle, payment method, billing email and invoice history from your Referral Factory account.
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Billing•Guide
Does Referral Factory Offer a Startup Discount?
Learn who can apply for the Referral Factory Startup Program, what the discount includes, and what happens after the discount period.
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Billing•Guide
Which Referral Factory Plan Is Right for My Business?
Compare Basic, Pro and Enterprise by capacity, branding, access controls and implementation support.
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Billing•Guide
What Is Included in the Referral Factory Free Trial, and What Happens When It Ends?
Understand the 15-day trial, what you can test, payment requirements and what happens to your account afterward.
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Billing•Guide
How Do I Cancel My Referral Factory Subscription?
Cancel from Billing, understand when access ends, and learn what to do about an incorrect charge.
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Billing•Guide
Are There Any Hidden Costs or Limitations With Referral Software?
Understand subscription costs, user limits, reward funding, third-party fees and optional extra capacity in Referral Factory.
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Category FAQ
Common questions about Billing
How long is the Referral Factory free trial?
The current free trial lasts 15 days. Check the current pricing and signup pages for plan-specific availability and payment requirements.
Can I cancel my subscription?
Yes. Cancel from the Billing page. The subscription remains active until the end of the billing period already paid for.
Are rewards included in the subscription price?
The platform includes reward-management tools, but your business funds the reward value and any fees charged by an external reward provider.