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Billing
Manage plans, pricing, invoices, and subscription settings.
Best first reads for this topic
Referral Factory offers four plans: Starter, Basic, Pro, and Enterprise. All plans are billed monthly or annually (20% discount on annual billing).
The Starter and Basic plans include a 15-day free trial.
Quick answers in this topic
When your 15-day free trial ends, access to your Referral Factory account is paused until a payment method is added.
You can cancel your subscription at any time directly from your dashboard. No need to contact support.
Referral Factory offers four plans. The right one depends on how many participants you expect, how many campaigns you need, and which features matter to your.
Refund requests are reviewed by the billing team on a case-by-case basis. Please contact support@referral-factory.com.
By default, invoices are sent to the email address of the account owner.
All invoices and billing history are available directly in your dashboard.
Referral Factory offers a free trial so you can test the platform before committing to a paid plan.
Across the help hub
How to log into your Referral Factory dashboard using a password, magic link, Google, or SSO — and how to reset your password if you've forgotten it.
What works and what doesn't when it comes to UTM parameters, Google Analytics, Facebook Pixel, and other tracking tools on your referral pages.
How referrers sign up, log in, and use the branded referrer portal to find their referral link and track their referrals.
How Referral Factory handles duplicate leads within a campaign — including what happens when two referrers try to refer the same person.