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By default, invoices are sent to the email address of the account owner. If you need invoices to go to a different person — such as your finance team or accounts department — you can add a dedicated billing contact.
How to add or update your billing contact
All future invoices and payment receipts will be sent to the updated billing email address.
- Click your Name in the bottom left.
- Go to Organisation
- Look for the Email Settings section
- Enter the email address of the person or team who should receive invoices under the Billing Email
- Save your changes
Can I send invoices to multiple people?
No. The billing contact field accepts a single email address.
Will the billing contact have access to my account?
No. The billing contact only receives invoices via email — they do not get login access to your Referral Factory account. If you also need them to access the dashboard, add them as a teammate.