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FAQ: What happens if a referrer's email changes?
Referral Factory uses email address as the unique identifier for referrers within a campaign.
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If your customer data lives in Stripe, you can sync those contacts directly into your campaign as referrers — no CSV export needed.
Sometimes referrers want to refer someone who isn’t going to sign up themselves — for example, a trade customer who wants to pass on a friend’s contact.
You can add individual referrers to your campaign directly from the Referrers tab without needing a CSV or integration.
To remove a referrer from your campaign, locate them in the Referrers tab and click the ⋯ menu (three dots) on their row. Select Delete Referrer.
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