Question 1

Who counts as a referrer in Referral Factory?

Accepted Answer

A referrer is anyone who joins your campaign and shares a referral link, code, portal, or invitation path. They are the person recommending your business to a friend, customer, colleague, or lead.

Question 2

Can I upload referrers instead of asking them to join?

Accepted Answer

Yes. You can add referrers through campaign signup, manual entry, CSV upload, sync options, or supported integrations depending on your setup. This is useful when you already have a customer or partner list ready to invite.

Question 3

Can one person be in more than one campaign?

Accepted Answer

Yes, a person can participate in different campaigns if your program structure requires it. Keep campaign naming and segmentation clear so reporting, rewards, and communication stay easy to understand.

Question 4

How do referrers access their referral portal?

Accepted Answer

Referrers can access their portal through the link or email flow connected to your campaign. The portal gives them a place to find their referral link, share options, and campaign information.

Topics

Referrers