Intercom integration guides

How Does the Referral Factory + Intercom Integration Work?

Connect Referral Factory and Intercom to sync existing contacts, send new leads and referrers, and qualify referrals from Intercom activity.

3 min read

Setup and automation

Use Intercom with Referral Factory

How Can I Automate My Referral Program With Intercom?

Use Intercom for contact management while Referral Factory automates referral links, attribution, qualification and rewards.

How Can I Give Existing Intercom Contacts Their Own Referral Links?

Sync existing Intercom Leads, Users, Contacts or a selected segment into Referral Factory as referrers.

How Can I Send New Leads to Intercom Automatically?

Create an Intercom Lead or User automatically whenever a new lead joins your Referral Factory campaign.

How Can I Send New Referrers to Intercom Automatically?

Create an Intercom Lead or User automatically whenever a new referrer joins your Referral Factory campaign.

3 min read

How Can Intercom Automatically Mark Leads as Converted?

Qualify a lead automatically when a selected Intercom data attribute changes to the value that represents success.

3 min read

Troubleshooting

Fix Intercom integration problems

Why Isn’t My Referral Factory + Intercom Integration Working?

Check the connection, selected action, field mappings, audience and qualification rule when Intercom data does not sync as expected.