Read this page as a quick path: scan the headings, use the step blocks, and escalate if the expected result does not happen.
Yes — you can set a maximum number of rewards per referrer during reward creation. This prevents any single person from earning unlimited rewards.
faq can i limit how many rewards a referrer can earn:
Rewards setup view where rule logic and issuance flow are configured.
Other ways to control rewards
- Prevent existing customers from being referred: Upload all existing customers into the campaign as referrers via CSV upload. Once someone exists in the campaign, they cannot be counted as a new referral in that same campaign.
- Built-in duplicate prevention: If someone uses the same email address to sign up as a referral multiple times, the system recognises the existing profile and does not create a duplicate.
- Milestone tiers: Set different reward values at different referral count thresholds (e.g. first reward at 1 referral, next at 3, then 5, etc.), which provides structured incentive tiers with a natural cap.
Limiting how many referrals a referrer can make
Separate from reward limits, there is also a Referral Limit setting under Campaign Settings → Advanced Settings. This controls how many referrals a single referrer can make in a campaign — useful if you want to cap participation at a certain number regardless of reward tiers.