Read this page as a quick path: scan the headings, use the step blocks, and escalate if the expected result does not happen.
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The short answer
Referral Factory does not currently have a way to access to purchase details. When a referral qualifies, Referral Factory knows that a conversion happened — but not what the referred person bought. This means you cannot natively set different fixed reward amounts per product.
The workaround: commission-based rewards
The most effective workaround is to use a Commission reward instead of a fixed amount. With commission rewards, you set a percentage (e.g. 10%) rather than a fixed dollar value. The reward scales with the purchase amount, which feels more meaningful to referrers who send high-value customers.
How commission rewards work with integrations:
If you use a native integration (HubSpot, Salesforce, Stripe), you can map the deal value or order amount from your CRM or payment system to a Referral Factory field. Referral Factory then calculates the commission percentage against that figure automatically.
If you manage purchase data in a spreadsheet or database, you can upload a CSV with each qualified lead’s purchase amount, and Referral Factory will calculate the commission from that.
Alternative: manage variable rewards manually
Some businesses choose to set a fixed reward in Referral Factory, then handle variable top-ups manually outside the platform — for example, issuing a standard reward automatically and adding a bonus through Tremendous or bank transfer separately.