Question 1

What campaign settings should I review before launch?

Accepted Answer

Review the campaign name, branding, referral page copy, language, domain, form fields, email behavior, qualification rule, reward settings, and any integration settings. These choices define the live customer experience.

Question 2

Can I set up a referral campaign in multiple languages?

Accepted Answer

Yes, Referral Factory supports multilingual campaign setup options. Use clear translations for reward copy, form labels, and instructions so referrers and invited friends understand the program in their preferred language.

Question 3

Can I use a custom domain for my referral program?

Accepted Answer

Yes, custom domains can be used when you want the referral experience to sit closer to your own brand. Make sure DNS and campaign links are tested before you promote the program broadly.

Question 4

Should I change settings after a campaign is live?

Accepted Answer

You can, but review the impact first. Changes to qualification, rewards, forms, domains, or emails can affect active referrers and leads, so document what changed and test the campaign after updating it.

Topics

Campaign Settings