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Overview
Referral Factory offers three plans: Basic, Pro, and Enterprise. The right plan depends on the size of your referral program, the control you need over branding and access, and the support you want with implementation and rollout.
All three plans use the same core Referral Factory platform and include unlimited campaigns. Basic and Pro are designed for teams that want to manage their referral program themselves, while Enterprise adds a managed rollout and additional support for larger or more complex organisations.
Referral Factory plans at a glance
| Plan | Best fit | Users |
|---|---|---|
| Basic | Teams that want to launch and manage their referral program themselves. | 20,000 |
| Pro | Businesses that want a fully white-labelled experience, stronger access controls, and guided onboarding. | 40,000 |
| Enterprise | Larger organisations that need managed rollout, procurement and security support, custom agreements, or greater control over data and implementation. | 100,000+ |
A user is anyone who joins one of your campaigns, whether they join as a referrer or as a lead.
When should I choose Basic?
Choose Basic if your team wants to launch and manage its own referral program and does not need the additional branding, access controls, or managed services included in the higher plans.
Basic includes the core functionality needed to run a complete referral program and currently supports up to 20,000 users.
- Unlimited referral campaigns
- Referral links and referral codes
- Referral rewards and fraud alerts
- Built-in referral tracking, analytics, and reporting
- Integrations, webhooks, and API access
When should I choose Pro?
Choose Pro when you want the same core platform but need a more fully branded experience, additional account controls, and more support getting your program live.
Pro currently supports up to 40,000 users and includes everything in Basic, plus:
- A fully white-labelled referral experience with Referral Factory branding removed
- The ability to use your own domain
- SAML SSO
- Email verification
- Teammate access
- Guided onboarding from the Referral Factory support team
When should I choose Enterprise?
Choose Enterprise when you need to manage a more complex rollout across your organisation. Enterprise currently supports 100,000 or more users and includes everything in Pro, plus:
- A managed rollout with a dedicated account manager
- Support with procurement and security reviews
- Custom agreements and invoice billing
- The option to host your own data
- The ability to upload custom HTML
- More hands-on implementation support
What if I am a startup or small business?
Qualifying startups and small businesses can apply for 50% off qualifying Referral Factory subscriptions. The discount applies to the full platform rather than a limited startup edition. Read the Referral Factory Startup Program guide, then review the current application information on the Startup Program page.
How much do the plans cost?
Current monthly pricing starts at:
Annual billing includes a 20% discount. Pricing, capacity, and plan features can change, so check the Referral Factory pricing page for the latest information.
- Basic: $200 per month
- Pro: $400 per month
- Enterprise: starting from $1,000 per month
Which Referral Factory plan should I choose?
Choose the plan based on your expected number of users, branding requirements, security and procurement needs, and how much implementation support your team needs.
Before subscribing, review the costs and limits to plan for and what is included in the free trial.
- Choose Basic if your team wants to manage a complete referral program itself.
- Choose Pro if you also need a white-labelled experience, your own domain, additional access controls, and guided onboarding.
- Choose Enterprise if you need a managed rollout, procurement or security reviews, custom agreements, invoice billing, or greater implementation control.