FAQ: How long does it take for my CRM contacts to sync?
Standard syncs (under 1,000 contacts) typically complete within up to 30 minutes.
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Approval typically takes <strong>1–2 business days</strong> after you submit your ServiceTitan Tenant ID.
Qualification depends on when Salesforce pings Referral Factory to confirm the status update.
When Referral Factory sends a new lead or referrer to Intercom, it checks whether a contact with the same email address already exists.
You can import contacts from Intercom into your Referral Factory campaign as referrers.
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