Webhooks integration guides

Referral Factory supports both outbound webhooks (events sent from Referral Factory to your systems) and inbound webhooks (events sent from your systems to.

Qualification is the step where you confirm a referral has converted — for example, the referred person made a purchase or signed a contract.

No. You do not need a developer to set up or run a standard referral program with Referral Factory. Marketing, growth, customer success and operations teams can build the referral experience, onboard referrers, configure rewards, manage emails, connect supported integrations and track referral performance through the platform without writing custom code.

Use Webhooks when an issued Referral Factory reward should be sent to an endpoint that your business controls. This is useful for adding loyalty points, triggering an internal payout, adding account credit, updating a customer wallet or passing reward information to your own rewards platform.

API access and outbound webhooks are available on the Basic plan and above.