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EmailsFAQ1 min readUpdated 2026-03-04

FAQ: Can I turn off all emails?

Yes. You can disable any or all of the six campaign email templates individually using the toggle on each email card in the Emails tab.

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Yes. You can disable any or all of the six campaign email templates individually using the toggle on each email card in the Emails tab.
If you turn off all emails, no automated notifications will be sent to referrers or leads from Referral Factory. This makes sense if you are managing all referrer communication through your own CRM or email platform.
Note that if you disable the Welcome Email, you will need to share referral links with your referrers through another channel — they will not receive their link automatically.
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