IntegrationsFAQ6 min readUpdated 2026-03-10

FAQ: How do I use Stripe Credits to reward referrers?

Q: Step 1: Create a reward and choose the recipient

Go to Rewards in the left sidebar, click Manage Rewards , then Add Reward (or edit an existing draft reward). Select who the reward is for: Then choose the reward type: Fixed Amount or Commission Amount (Stripe Credits are available for Fixed and Commission reward types only).

Q: Step 2: Configure the reward amount

First, ensure Fraud Protection is toggled on (recommended). This ensures rewards are only given for qualified referrals. Then set the monetary reward configuration: Choose the reward frequency: Edit Reward Step 2 showing Reward On Every, Currency, Amount fields, and One-time vs Ongoing frequency options

Q: Step 3: Select Stripe Credits as the issuing method

On the issuing method screen, select Stripe Credits . Other available options include Issue Yourself, Tremendous, PayPal, Webhooks, Zapier, Make.com , and N8n. Then configure: Click Activate to make the reward live.

Q: How Stripe Credits rewards are issued

When a referral qualifies and a reward becomes due: Due Rewards tab showing a pending reward with Stripe as the issuing method Rewards Due tab showing the "user is not currently synced" message] Attention modal prompting to Sync By Email Address

Q: Understanding Stripe Credits vs. cash rewards

It's important to understand that Stripe Credits are not the same as cash rewards : Stripe Credits Cash rewards (e.g. PayPal, Tremendous) What the recipient gets A billing credit applied to their Stripe account balance Actual money sent to their account How it's used Automatically offsets their next invoice or subscription charge Recipient can spend or withdraw the money freely Requirement Recipient must be an existing customer in your Stripe account Recipient only needs a PayPal or Tremendous account Best for Subscription/SaaS businesses rewarding existing customers with discounts Rewarding anyone with a direct monetary incentive If you want to send actual cash payouts to referrers, consider using PayPal or Tremendous as your issuing method instead.