New campaigns require verification before emails can be sent. If you see a banner that says "Emails paused. Contact support to approve your campaign," reach out to the support team via chat. Approval is usually done within minutes during business hours.

Getting StartedFAQ2 min readUpdated 2026-03-11

FAQ: How do I create and launch my first referral campaign?

Q: Creating additional campaigns

1. Click your campaign name in the top-left corner of the sidebar to open the campaign selector. 2. Click Create new campaign. 3. Fill in the required details: campaign name, language, website, and reward type. 4. Click Create campaign. 5. Once your campaign is created, follow the Quick Setup Guide on your dashboard to complete the three essential steps: design your campaign pages, set up your reward, and configure your promotion options. 6. Configure your email notifications and connect any integrations you need (optional).

Q: Testing before launch

Before sharing your campaign publicly, test it using an incognito browser window. Copy your referral link, open it in incognito, and go through the full flow as a test user. Check that the pages load correctly, the form submits, and the referral appears in your dashboard. See How to test your referral program before going live for a full walkthrough.