RewardsFAQ5 min readUpdated 2026-03-09

FAQ: How do I connect PayPal to issue cash rewards?

Q: Step 1: Create a reward and choose the recipient

Go to Rewards in the left sidebar, click Manage Rewards , then Add New Reward (or click the edit icon on an existing draft reward). Select who the reward is for: Then choose the reward type: Fixed Amount or Commission Amount . Custom rewards are not intended for use with PayPal.

Q: Step 2: Configure the reward amount

First, ensure Fraud Protection is toggled on (recommended). This ensures rewards are only given for qualified referrals. Then set your reward configuration: Choose the reward frequency:

Q: Step 3: Select PayPal as the issuing method

On the issuing method screen, select PayPal . Other available options include Issue Yourself, Tremendous, Stripe Credits, Webhooks, Zapier, Make.com , and N8n. Step 3 of reward setup showing PayPal selected as the issuing method, with Auto Issue off

Q: Connecting your PayPal account

The first time you select PayPal as an issuing method, you will be redirected to PayPal to authorise the connection. You'll see a consent screen asking you to connect your PayPal account to Referral Factory BV. This grants Referral Factory permission to: Click Agree and link to complete the connection. PayPal consent screen showing &quot;Connect your PayPal account to Referral Factory BV&quot; with permissions and Agree and link button Once connected, you only need to do this once — PayPal will remain connected for future rewards.

Q: Configure reward settings

After connecting PayPal, configure the remaining settings: Click Activate to make the reward live.

Q: How PayPal rewards are issued

When a referral qualifies and a reward becomes due: Due Rewards tab showing a pending reward with PayPal as the issuing method, including Reward Name, User, Total, Reward Value, Reward For, Date Due, and Issuing Method columns If Auto Issue is enabled, rewards are sent automatically without manual approval.